Question 1

How do you keep track of all the bookings if you are marketing my property on various platforms?

Accepted Answer

We use a centralized channel manager that syncs your calendar across every platform in real time. When a guest books on Airbnb, your Vrbo and Booking.com calendars update instantly, so there's never a double booking or a missed reservation.

Question 2

Who handles the cleaning and restocking?

Accepted Answer

We take care of that with the help of our in-house housekeeping team.

Question 3

Why should I hire a professional property management company to manage my short term rental property?

Accepted Answer

Managing a short-term rental takes consistent time and attention: guest communication, pricing adjustments, cleaning coordination, maintenance, and reviews. A professional management company handles all of that so you can collect income without the daily workload. We also bring market expertise, established systems, and vendor relationships that most individual owners don't have access to.

Question 4

How much will I pay?

Accepted Answer

Our management fee is a percentage of your booking revenue, so we only earn when you earn. There are no hidden fees or upfront costs. We'll walk you through the full fee structure during your onboarding consultation so there are no surprises.

Question 5

What sets Suite Stays apart from other property management companies?

Accepted Answer

We consistently outperform the market on bookings, and our MPI (Market Penetration Index) proves it. We combine dynamic pricing, professional photography, Matterport 3D tours, and multi-platform distribution with hands-on local management across Metro Atlanta. Our owners get transparent reporting and a team that treats their property like our own.

Question 6

How do we market my property?

Accepted Answer

We create professional listings with high-quality photography, SEO-optimized descriptions, and 360-degree Matterport virtual tours. Your property is listed and synced across Airbnb, Vrbo, Booking.com, and other major platforms simultaneously, putting it in front of millions of potential guests.

Question 7

When does an owner get paid? How do I keep track of my income?

Accepted Answer

Owners receive payouts on a regular schedule after each guest checkout. You'll have access to a dedicated owner portal with transparent reporting that shows your bookings, revenue, expenses, and net income in real time.

Question 8

What happens if a guest damages something on my property?

Accepted Answer

We document the condition of your property before and after every stay. If damage occurs, we handle the claim process through the booking platform's resolution center or our damage protection partners. You're informed every step of the way and we work to resolve it quickly.

Question 9

Do you handle problems late at night and during weekends?

Accepted Answer

Yes. Our team provides support around the clock, including nights, weekends, and holidays. If a guest has an issue at 2 AM, we handle it so you don't have to.

Question 10

Can you pay my monthly property bills for me?

Accepted Answer

Yes, we can coordinate payment of recurring property expenses like utilities, HOA fees, and landscaping on your behalf. We'll set this up during onboarding and include it in your monthly reporting so everything stays transparent.

Question 11

Will the guest have my contact information?

Accepted Answer

No. All guest communication goes through our team. Your personal contact information stays private, and we handle every inquiry, request, and issue directly.

Your Property. Our Expertise. Higher Returns.

We're Outperforming the Market

How Much Could Your Property Earn?

By submitting this form, you agree to be contacted by Suite Stays regarding your property inquiry.

What Sets Us Apart

Core strengths that keep your property performing and your investment protected.

Smart pricing that moves with the market

Deep Atlanta expertise, local market knowledge

Clear reporting, transparent performance data

Nine Services. One Team.

Professional Housekeeping

Post-stay deep cleaning

Quality oversight

Your specifications

Global Marketing

Professional photography

Matterport 3D tours

Multi-platform listings