Terms of Service
These Terms of Service ("Terms") govern your use of this website and your booking of accommodations from Suite Stays Atlanta ("we", "us", "our"). By accessing this site or making a reservation, you agree to these Terms.
1. Reservations and Bookings
A reservation is confirmed only after you complete the booking flow and we (or our payment processor) successfully charge the required amount. We may decline or cancel a reservation at our discretion, including for suspected fraud, misrepresentation, violation of these Terms, or unavailability of the property. Confirmed reservations are subject to the cancellation policy disclosed at the time of booking.
2. Payment, Fees, and Taxes
You agree to pay the total amount disclosed at checkout, including nightly rates, fees, deposits, and applicable taxes. Charges are processed by our payment provider; by providing payment information, you authorize us to charge the amount due. We may place a hold or pre-authorization on your payment method to cover incidentals or damage.
3. Cancellations and Refunds
The cancellation policy that applies to your reservation is the one shown at checkout and on your booking confirmation. Refunds, if any, are issued under that policy and may take several business days to appear on your statement, depending on your payment provider.
4. Guest Conduct and House Rules
By staying at one of our properties, you agree to:
- Use the property solely for short-term lodging by the registered guests.
- Comply with house rules, occupancy limits, and any community or HOA regulations.
- Respect quiet hours and neighbors; no parties or events without prior written approval.
- Refrain from illegal activity, smoking where prohibited, and any conduct that damages the property or disturbs others.
We may terminate a stay without refund and pursue costs and damages if these rules are violated.
5. Damage, Loss, and Liability
You are responsible for damage to the property or its contents caused during your stay, beyond ordinary wear and tear. We may charge your payment method for repair or replacement costs. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, and our total liability for any claim arising out of or relating to your stay or use of this site is limited to the amount you paid for the reservation in question.
6. Assumption of Risk
Use of pools, hot tubs, kitchens, outdoor areas, equipment, and surrounding amenities is at your own risk. You are responsible for the safety and supervision of any minors or guests in your party.
7. Intellectual Property
All content on this site — including text, images, logos, and design — is owned by or licensed to Suite Stays Atlanta or our service providers and is protected by intellectual property laws. You may not copy, modify, or redistribute it without our written permission.
8. Privacy
Our handling of personal information is described in our Privacy Policy. By using this site or making a booking, you acknowledge that policy.
9. Changes to These Terms
We may update these Terms from time to time. Material changes will take effect when posted; continued use of the site after that point constitutes acceptance of the updated Terms.
10. Contact
For questions about these Terms or your reservation:
- Suite Stays Atlanta
- PO Box 2203, Cartersville, GA 30120
- Email: support@suitestaysatlanta.com
- Phone: + 1 (678) 721-4333
11. Additional Terms from Suite Stays Atlanta
Text Message Communications
Program. Suite Stays Atlanta sends text messages to guests and prospective guests regarding reservations, check-in and access information, property questions, and service updates about maintenance or housekeeping.
Consent. You consent to receive text messages from us when you provide your mobile number in a booking or inquiry, or when you send a text message to one of our published business numbers. Consent to receive text messages is not a condition of any purchase.
Frequency. Message frequency varies based on your reservation and your interactions with us.
Cost. Message and data rates may apply. We do not charge for text messages; your mobile carrier's standard rates apply.
Opting out. Reply STOP to any message to stop receiving texts. You will receive a single confirmation, and no further messages unless you opt back in by texting START.
Help. Reply HELP to any message, email support@suitestaysatlanta.com, or call +1 (678) 721-4333.
Carriers. Carriers are not liable for delayed or undelivered messages.
Privacy of mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Platform Notice
This site is operated by Suite Stays Atlanta on the Wander platform. Wander, Inc. publishes its own platform terms, privacy practices, booking rules, and other policies governing the technology that powers this site. You can review them at wander.com/legal.
